As much as a website can say otherwise not all property management companies are created equal. Not all provide the same level of 24/7/365 service. Here is what you as a property owner need to know:
A good property management company believes in never-ending improvement. We get designations. We get involved in our industry. We read and continually educate ourselves on the laws, legal requirements, conflict resolution, time management and customer service. This is all to make it as worry-free as possible for our owners and to provide a great rental experience for our tenants. Anyone can say they are professional, but to be a top professional, you need the experience and the constant learning and the involvement in your industry associations.
Inspections and Maintenance
Good companies inspect what they expect. We understand that houses are depreciable assets and that things wear out. We are proactive and conduct annual evaluations in order to stay on top of those issues. We also conduct interior surveys any time our maintenance crews are working at your property. This gives us a chance to see how things are looking, and we take corrective action if needed. We also service our heating systems annually so we know they are safe and working properly.
Bad management companies are reactive with all this, and that costs you money and opens you up to liability.
Good companies also provide specific services. Bad companies try to do everything. In any profession, a specialist has more knowledge, more experience and is better able to handle the specialty they have perfected. We are specialists in single family residential properties. We don’t manage multi-family property, commercial, HOA or retail. We don’t sell properties to people. We focus on managing single family homes like yours.
I could go on, but I think you get the point. We understand that cost is important, but when you’re comparing prices, you have to remember that not all property management companies are the same. If you want an experienced company handling one of the most expensive investments you own, please contact us at Zia Properties.